Delete your account
Delete your EasyHatz account
You can delete your account yourself, at any time.
In the app or on the website
Sign in, open My account and tap Delete account. We send a code to your mobile number to confirm. Before deleting you can tap Download my data to get a copy of your profile, addresses and orders.
What is deleted
Your name, mobile number, email, saved addresses, favourites, notification tokens and sign-ins are deleted at once. Any wallet balance is lost.
What is kept
Order and payment records are kept without your name and phone number for 8 years, because tax law (GST) requires shops and EasyHatz to keep invoices.
Shops and delivery partners
If you also sell or deliver with EasyHatz, write to monjitsms@gmail.com or call 9954508600: we close those accounts after the last payout.
Cannot sign in?
Write to monjitsms@gmail.com from your email or call 9954508600 from the registered number and we will delete the account within 7 days.